Customer Support

If you’re experiencing any issues with the product you received – whether it’s damage, a defect, or a technical problem (e.g. motor, battery, etc.) – please fill out the form below. Make sure to include your order ID, describe the issue clearly, and attach photos or a video this is mandatory request from our repair departament.

This form is only for orders placed on our UK website. Requests related to orders from other platforms will not be processed.

Our support team will review your case and get back to you in 48/72 hours.
Thank you for your trust and understanding!